Jump to content

AI chatbot project for mainz.de

We are expanding the digital services offered by mainz.de for you. The new project as a follow-up to the website relaunch is an AI-supported chatbot. It answers your questions quickly and reliably, offers uncomplicated access to services and events. It also provides information about Mainz.

A robot figure stands in the foreground with speech bubbles, behind it is a laptop showing the home page of mainz.de

The relaunch of mainz.de does not mark the end of the ongoing development of the website for the state capital of Mainz. To complement and improve the website and to continuously expand the state capital’s digital offerings, the new digitalization project is an AI-powered chatbot. The AI chatbot will be available on the mainz.de website in the future.  

What does the AI chatbot offer?

  • Users ask questions via the chat feature, similar to a direct messaging service, and receive answers in return.
  • If necessary, the AI chatbot asks follow-up questions to provide a precise answer.
  • Consistent availability and accurate answers regarding the services offered by the state capital of Mainz.
  • Services and information from the state capital of Mainz are easily accessible.
  • User-friendly interface and clear, structured answers.
  • Makes the city of Mainz’s website more accessible, providing access for all citizens. 
  • The AI chatbot does not provide legal advice or opinions on complex issues.

Contact us

Address

Public relations

Stadthaus Große Bleiche
Große Bleiche 46
55116 Mainz

Postal address

P.O. Box 3820
55028 Mainz

Explanations and notes

Picture credits

Sprachauswahl

Quick search