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Report a grievance

On this page, you will find contact information for agencies in Mainz, the state capital, where you can report problems and damage within the city, technical issues, and general questions and counseling services.

A black swivel chair parked to the side; to its right, a pictogram—a red hand with an index finger pointing; in the background, a wall and the facades of houses.

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Public authority number 115

Call the government hotline at 115. The service center will assist you. There, you can get information about services and events offered by the City of Mainz.

Are you having problems with our government agencies and institutions?

Citizens' advice

If citizens have questions, suggestions, or problems regarding the departments and agencies of the Mainz city administration, they can contact the Citizen Advisory Service.

Explanations and notes

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This website was automatically translated using AI

This website was automatically translated by DeepL's AI. It is possible that the machine translations may not fully correspond to the original text. The State Capital of Mainz assumes no liability for the accuracy, completeness, or timeliness of the translations. Furthermore, there is no guarantee that all content on mainz.de will be fully translated —for example, applications integrated as i-frames (such as “Lost and Found Online”), content embedded via interfaces (such as the events calendar), and files (e.g., PDFs, images, graphics) may not be translated. No liability is assumed for damages resulting from missing, incomplete, or incorrect translations.

When accessing the pages, personal data remains anonymous, as no data is transmitted to the service provider. The translated content is stored locally on the web server of the State Capital of Mainz and made available directly from there.

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