You can contact us without obligation if you are worried, uncertain, or simply need guidance. This applies, for example, to parenting issues, family challenges, or general concerns about raising children and adolescents.
We will answer your initial questions and help you quickly find the right assistance or contact person.
Our services at a glance:
- Listening and clarifying
We listen to you carefully, sort through your concerns, and provide an initial professional assessment. In doing so, we point out which next steps could be helpful.
- Information and service We provide
you with clear information about the various youth welfare services available. We refer you to the appropriate contact persons and provide information about the necessary documents and procedures.
- Identifying responsibilities
We help you find the right place for your issue—whether at the youth welfare office, counseling centers, or independent agencies.
- Overview of social service providers
We will give you an overview of important social service providers and point out additional sources of assistance in Mainz.
- Referral to specialists
If you need further support, we will refer you to the appropriate departments or counseling centers.
Opening hours of the Youth and Family Services Office:
Monday to Thursday: 8:30 a.m. to 1:30 p.m.
Friday: 8:30 a.m. to 1 p.m.
Outside these opening hours, please call to make an appointment.
We will inform you directly or refer you to the appropriate authorities.
