Advice and support services in Mainz
Emergency services
Police
Phone: 110
Emergency call: Fire brigade and rescue service
Telephone: 112 (An emergency fax for deaf people and people with speech impairments can be downloaded from the website of the professional fire department).
Defibrillators (locations)
Publicly accessible and owner-managed locations
Pharmacy emergency service
Service of the Rhineland-Palatinate Chamber of Pharmacists
Medical emergency service
In the event that the attending physician cannot be reached, emergency medical care can be provided in the on-call medical practices.
Private medical emergency service Rhine-Main
Emergency service for privately insured and self-pay patients
Poison phone
Poison counseling Phone +49 6131 19240
Infoline Phone +49 6131 232466
Telephone counseling
The telephone counseling service offers people in Mainz and Wiesbaden and the surrounding area round-the-clock telephone counseling in personal crisis situations. Telephone: +49 800 1110-111 or +49 800 1110-222 (nationwide)
Telephone counseling online
Chat and mail
Telephone hotline for victims of abuse
Nationwide telephone hotline of the Catholic Church
Frauenennotruf Mainz e.V. - Specialist office on the subject of sexualized violence
Telephone advice +49 6131 221213
Office hours Monday: 1 - 4 pm, Wednesday: 5 - 7 pm, Thursday: 9 - 12 am, phone 06131 22 12 13
Immediate medical assistance in the event of rape
An initiative of the Frauenennotruf Mainz.
Emergency call in case of domestic violence
Specialist counseling center of the Mainz women's shelter
Office hours Mondays to Thursdays: from 9 a.m. to 3 p.m., Fridays from 9 a.m. to 2 p.m.
Phone +49 6131 279292
Emergency service in criminal matters
Phone +49 180 50 00 467
Ecumenical Emergency Pastoral Care Mainz
Emergency pastoral care is a service provided by the Protestant and Catholic churches in Germany. In it, people turn to other people who have found themselves in acute distress as a result of a sudden event.
Women's shelter Mainz
Phone +49 6131 279292
Kinderschutzbund Mainz e. V.
Information for people seeking help, interested parties, sponsors, experts
The Weisse Ring e.V.
Aid organization for victims of crime and their families
Water, electricity, gas (fault telephone)
Mainz municipal utilities
Consumer protection
Consumer protection
The state capital Mainz has compiled a list of links with addresses and lots of useful consumer information for you.
Welfare organizations
Legal support
Legal guardianship can be established upon request for adults who are unable to manage their personal affairs due to a mental and/or physical or emotional disability.
Legal guardianship can only be ordered by a judge and can cover various areas of responsibility (such as asset management, determination of residence, health, etc.).
The necessary legal provisions are contained in the Civil Code and in the Act on Proceedings in Family Matters and Voluntary Jurisdiction (FamFG).
The guardianship authority of the city of Mainz and the Mainz guardianship associations can advise you if necessary.
The Mainz Local Court sets up the legal guardianship.