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17. September 2026

City Phone Numbers Are Available Again

Last night, a failed update caused a temporary outage in the city administration's telephone service. This issue was resolved by 8:20 a.m. this morning.

The city administration can generally be reached through various communication channels. In addition to contacting us by phone, residents can use the mainz.de website or contact us via email, among other options. The government hotline 115 is also available. However, wait times may be longer during periods of high call volume.

If a particular communication channel is temporarily unavailable, it is recommended that you use one of the other contact options.

Explanations and notes

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Privacy policy for the Mainz.de website

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This website was automatically translated using AI

This website was automatically translated by DeepL's AI. It is possible that the machine translations may not fully correspond to the original text. The State Capital of Mainz assumes no liability for the accuracy, completeness, or timeliness of the translations. Furthermore, there is no guarantee that all content on mainz.de will be fully translated —for example, applications integrated as i-frames (such as “Lost and Found Online”), content embedded via interfaces (such as the events calendar), and files (e.g., PDFs, images, graphics) may not be translated. No liability is assumed for damages resulting from missing, incomplete, or incorrect translations.

When accessing the pages, personal data remains anonymous, as no data is transmitted to the service provider. The translated content is stored locally on the web server of the State Capital of Mainz and made available directly from there.

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