• The main website mainz.de
  
  
• Other websites
  that are part of mainz.de

You can access
third-party websites from our website.

For example, when you click on a link.

This statement does not apply to third-party websites
.

The law contains rules for websites.
The relevant sections of the law are:

• Section 3, paragraphs 1 through 4 of the Accessible Information Technology Ordinance 2.0.
  The abbreviation is BITV 2.0.
  
  
• Section 4 of BITV 2.0

• For example, the rules are as follows:
  
  The website is accessible:
  The text is easy to read.
  You can enlarge the font.
  Images are described in words.

• The website is user-friendly:
  You know right away
  where to click.
  
  You have plenty of time to click.
  
  You can use the keyboard.

• The website is easy to understand:
  it includes explanations and help.
  
  It features content written in simple language.
  
  All sections of the website have a similar
  layout.

• The website is responsive:
  
  you can access it on any device—
  
  
  
  whether it's a smartphone or a screen reader.

The mainz.de website complies with most accessibility guidelines.

In technical terms, this means
we meet Level AA standards.

This means the website is easy to use
.

There are a few guidelines we do not meet:

• You cannot change the font size.
• You cannot change the color contrast.

This is intentional.
Because most people can already do this—
using their computer or assistive technology.

We work with a company.
The company designs our website.

The company has checked:
Is our website accessible?

There is a program online for this check: Accessibility
Check (opens in a new tab)Check (opens in a new tab)

The site uses plain language.

There will be another check in 2026.
Then experts will check our website.

Everyone should be able to use the website easily.
That’s what our staff want, too:

•  Copywriter
• Technicians

That’s why we often offer training courses. For example
, employees learn:

• How to write clearly
• What a well-organized website looks like
• What you need to know about images

PDF documents

• Videos
• Audio recordings
• Some texts are not yet available in easy-to-read language or sign language.

Making a website accessible requires a lot of work.

That is why the law states:
If it is too much work, the
entire website does not have to be accessible.

The relevant section of the law is
Article 5 of Directive (EU) 2016/2102

We want to improve our website.

We want to offer more content in easy-to-read language.

And sign language.

We are working together with the Participation Officer.

Please send us an email at

mainz.onlinestadt.mainzde.

We will respond within 4 weeks.

Haven't we responded after 4 weeks?

Or are you not satisfied with the response?

Then contact the Enforcement Office. The Enforcement Office acts as a complaints office.
Its staff works to
ensure there are fewer barriers on the internet.

Address of the Enforcement Office:

Here you will find all the directives:

EU Directive 2016/2102 (opens in a new tab)

The page is written in complex language.

Images: © Lebenshilfe für Menschen mit geistiger Behinderung Bremen e.V., Illustrator Stefan Albers