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Building of the KDZ Mainz
Municipal data center Mainz

Services

Management and further development of the communications infrastructure

  • Application and system management
  • Application and system operation
  • Support in planning and procuring technical infrastructure (e.g., servers, networks)
  • Provision and operation of technical infrastructure
  • System planning, control, design, and integration
  • Application, production, and test operation
  • Planning, introduction, and operation of development environments and tools
  • Planning of data and communication models
  • Development of data models
  • Data management and operation of data storage
  • Operation and assurance of data security and data protection
Section of technical system

Consulting & project management

  • Advising the administration on technical IT issues and participating in administrative project groups
  • Project management and project support
  • Advising on the creation of IT concepts, software evaluation, and software implementation
  • Development and continuation of the IT strategy of the Mainz city administration
  • Advising and supporting IT management
  • Project management (operational)
  • Organizational consulting, process optimization, qualification measures

User service

  • Procurement and provision of IT equipment, accessories, and software
  • Output management: preparation, printing, and enveloping of digitally generated documents
  • Customer support
  • Hotline (first-level user support)
  • User support (second and third level)
  • Remote maintenance with TeamViewer

Explanations and notes

Picture credits

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